It's easy to forget, but in addition to the automated notifications, you can also send any email to the buyer from the Shopify order details screen. It's unfortunate that you can't respond to the reply email, but since a history is kept, it's recommended to use it to send standard emails such as bank transfer request emails.
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Published:2023.03.21
How to send emails from your store using the Shopify order details screen
How to send emails from your store using the Shopify order details screen
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