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Published:2024.01.07

Example of how to cancel high-risk orders in Shopify

Example of how to cancel high-risk orders in Shopify

Applications

  • Notification content management and editing

How to implement

  • LIQUID
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This is an example of how to cancel high-risk orders before they are confirmed on Shopify. You can also cancel them immediately using Shopify Flow or an app, but in that case, the cancellation notice will not be sent. So, you can notify the administrator and encourage them to take manual action, while replacing the email text with appropriate content.


Example of how to cancel high risk orders


[Setup Method 1] Set up Shopify Flow to tag orders and send email notifications


[Setting method 2] Modify the cancellation notification code to replace the notification text for orders tagged with "risk_level-high"


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